Compliance standards

Applies to: any service involving your staff interacting with the public on behalf of Niagara Region

Suppliers whose staff interact with the public on behalf of Niagara Region must comply with Ontario's accessibility laws, including the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its integrated accessibility standards.

This includes ensuring that all employees, agents and volunteers who deal with the public on behalf of the Region receive training on:

• The purposes of the AODA
• The requirements of Ontario Regulation 429/07 (Accessible Customer Service)
• Ontario Regulation 191/11 (Integrated Accessibility Standards)

Niagara Region may inspect training records and require changes to training policies, practices or procedures if they are found to be non-compliant.

Applies to: all contractors and suppliers hired by Niagara Region

All contractors and suppliers working for Niagara Region must comply with the Occupational Health and Safety Act and all relevant legislation and regulations. Contractors and suppliers are also responsible for the health and safety of their employees and all people impacted by their work.

All contractors and suppliers must adhere to the Contractor Safety Program in addition to their own health and safety programs.

Applies to: any production of Regional and municipal drawings and maps

The Niagara Peninsula CAD Standard (NPCS) governs the production of all Regional and municipal drawings and maps, including work carried out by external consultants and contractors. It ensures consistent formatting and supports data exchange between GIS and CAD environments. The standard is AutoCAD version neutral.

Applies to: road and municipal services construction contracts

The Niagara Peninsula Standard Contract Document is a standardized contract document used across Niagara for road and municipal services construction. It provides consistent terms, so contractors can set prices with less uncertainty about payment methods and related risks. Use of the document is strongly recommended on all applicable work.

The guidelines are used alongside Ontario Provincial Specifications. Individual owners may add supplementary special provisions for project-specific requirements.

Applies to: construction and design work involving traffic signals or roadway lighting on Regional roads

This manual is a supplementary guide to the Ontario Traffic Manual Book 12 for traffic signals in Niagara. It provides design specifications, traffic signal designs, review sheets for construction and legal approval drawings, and design standards for roadway lighting projects on Regional roads.

Niagara Region has pre-approved acceptable materials for use in the construction of the traffic signal plant. This list is important for suppliers and contractors considering work in Niagara.

Applies to: water and wastewater project design and construction

This manual provides design standards for water and wastewater projects. Consultants and contractors must follow these standards when designing or constructing Regional water and wastewater infrastructure.