Welcome to our new website

We’ve redesigned niagararegion.ca to make it easier to find what you need. We’re still putting on the finishing touches, so over the next few weeks you may notice:

  • Search is still learning. Some results may be incomplete or out of date. Try browsing by topic from the main menu.
  • Some links may not work. Old bookmarks and links may lead to pages that have moved.
  • Pages are still being updated. We’re reviewing content across the site and improving it as we go.

Housing and Social Services

Housing and Social Services

If you're struggling with housing challenges or financial hardship, we're here to help. From emergency shelters to community housing programs and social assistance, we offer resources to help individuals and families secure stable housing and meet their basic needs.

Benefits to support health and housing needs

Financial help with dental, health, housing, funeral expenses and utilities

Community housing applicants

Community housing application and information for low to moderate income households

Emergency shelters

Temporary support for individuals and families experiencing homelessness

Homelessness services

Resources for individuals or families at risk of or experiencing homelessness

Niagara Regional Housing tenants

Managing your rent, reporting changes, repairs and how to request tenant supports

Social assistance

Ontario Works application, and information about benefits and your social assistance cheque

211 Ontario

Community supports

211 is a free, confidential helpline that connects you to community services.

When you call 211, operators can check on shelter availability or make referrals to homelessness prevention agencies, meal programs and food banks in Niagara.

Get help from 211

Volunteer providing a box of food at a food bank

Financial assistance programs

Down payment help for renters

Down payment assistance that helps renters and first-time homebuyers make homeownership a reality.

Down payment support -->

Renovation help for homeowners

A forgivable loan that helps low-income homeowners pay for repairs that make their homes safer and more accessible.

Renovations for homeowners -->

Renovation help for multi-unit landlords

A forgivable loan that helps landlords maintain affordable housing stock through repairs and accessibility updates.

Renovations for multi-unit landlords -->

More information

Person sitting over a house drawn with chalk on a road

Homelessness resources and funding

Learn how you can help someone experiencing homelessness and how Niagara Region helps.

hand holding paper cut out of house up to the sunrise

Housing and Homelessness Action Plan

How Niagara Region is expanding access to affordable housing and working to end homelessness.

A young mother holds a smiling baby

Learning, Earning and Parenting Program

A program that helps young parents complete high school and develop parenting skills.

People stepping off a transit bus onto a sidewalk

Niagara Transit Benefit Bus Pass

Learn about a discounted $50 monthly bus pass for eligible Niagara residents.