Welcome to our new website

We’ve redesigned niagararegion.ca to make it easier to find what you need. We’re still putting on the finishing touches, so over the next few weeks you may notice:

  • Search is still learning. Some results may be incomplete or out of date. Try browsing by topic from the main menu.
  • Some links may not work. Old bookmarks and links may lead to pages that have moved.
  • Pages are still being updated. We’re reviewing content across the site and improving it as we go.

Privacy and collected information

Privacy Statement

Niagara Region is committed to protecting the privacy of personal information provided by individuals who visit and interact with our website. Niagara Region is dedicated to being transparent about the collection of personal information, the purpose for which it is collected, how it is used, and the circumstances under which it may be accessed or disclosed.

Niagara Region’s privacy practices are designed to comply with the provisions of the Ontario Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA) and other applicable legislation.

This Privacy Statement explains how information may be collected and used when you visit our website or access Niagara Region programs and services online.

Use and disclosure of collected information

Niagara Region does not collect information for commercial or marketing purposes, and does not sell, exchange, or otherwise distribute the information collected through this website for commercial or marketing purposes.

You can browse most areas of the Niagara Region website without providing personal information. If you choose to access an online service, submit a form, register for a program, or contact us electronically, we may collect personal information that is necessary to provide the requested service or respond to your inquiry.

Where personal information is collected directly from you, the web page or form will include a collection notice explaining:

  • The legal authority for the collection
  • The purpose for collecting the information; and
  • Who to contact if you have questions about the collection

Niagara Region only collects personal information that is necessary to administer programs, deliver services or meet legal requirements.

Niagara Region will not use any information provided by visitors for any purpose that is inconsistent with the purpose for which the information was provided, as stated on the web page

Personal information or personal health information will be disclosed, retained and disposed in accordance to law, including under MFIPPA, PHIPA, or other applicable legislation, or where disclosure is necessary to deliver services through an authorized service provider acting on Niagara Region’s behalf.

Questions or complaints about our privacy practices

We're committed to addressing your concerns about the way your personal health information is collected, used or shared. If you have questions about this privacy statement, our privacy policies or our procedures, contact our Information and Privacy Advisor at 905-980-6000.

You can also make a complaint directly with the Office of the Information and Privacy Commissioner:

Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
1-800-387-0073 or 416-326-3333
Fax: 416-325-9195